Open answers before wallet steps
Our FAQ is arranged around the moments that commonly pause an account: entering a phone number, checking a wallet receipt, reaching the lobby, or confirming a bank transfer. We explain what you can check in the cashier area and when to use the account-help path. DANA, OVO, GoPay, QRIS, virtual account, and bank transfer appear here as context for the questions you
may have, not as a confusing list. Read the relevant answer first, then continue with the account step shown on your screen.
- DANA
- OVO
- GoPay
- QRIS
- Bank transfer